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DAILY · 2026-10-06

eSanjeevani Crosses 50 Crore Teleconsultations, Integrates AI-Powered Clinical Decision Support

SSCBankingGeneral

eSanjeevani, India's National Telemedicine Service, passed the 50-crore (500 million) teleconsultation mark on 15 September 2026, with a cumulative count of 50,00,92,730 consultations spread over all 36 States and Union Territories. Described as the world's largest telemedicine deployment in primary healthcare, the platform is part of the government's push to use digital tools to make good-quality care easier to reach, more affordable and more equitable. Women account for about 57% of its use. Recent upgrades include an AI-powered clinical decision support system that assists doctors during consultations, and a link with the Emergency Response Support System (ERSS-112). The service is also moving beyond primary care: specialist OPD teleconsultations for select specialities are now offered by three AIIMS (Jodhpur, Jammu and Patna), with more premier government institutions to follow.

Drafted with AI assistance from the official PIB release linked above and checked against it by a second AI pass. Not line-edited by a human.

Learning context

eSanjeevani was developed by C-DAC Mohali for the Ministry of Health and Family Welfare and runs in two variants. The provider-to-provider variant, launched in November 2019, uses a hub-and-spoke model: a health worker at an Ayushman Arogya Mandir (formerly a Health and Wellness Centre), the spoke, connects the patient to a doctor or specialist at a hub. The patient-to-doctor variant, eSanjeevani OPD, was rolled out on 13 April 2020 during the first COVID-19 lockdown and lets people consult from home.

Reference: eSanjeevani's official portal (Ministry of Health and Family Welfare)

Check yourself: in the hub-and-spoke variant, does the patient consult the doctor directly from home?

No. In the provider-to-provider variant the patient visits the spoke (an Ayushman Arogya Mandir), where a health worker connects them to the hub doctor. Consulting from home is the patient-to-doctor (OPD) variant.

Revision task: using the release's own wording, classify the new specialist teleconsultations at AIIMS Jodhpur, Jammu and Patna as patient-to-doctor or provider-to-provider.

Test yourself

eSanjeevani, India's National Telemedicine Service, crossed how many teleconsultations on 15 September 2026?

  1. 25 crore
  2. 50 crore
  3. 75 crore
  4. 100 crore
Show the answer

Answer: 50 crore

It passed 50 crore (500 million) teleconsultations, a cumulative 50,00,92,730, across all 36 States and Union Territories; women account for about 57% of its use, and it is described as the world's largest telemedicine deployment in primary healthcare.

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